Veterinary desktop software The clinic panel in its own window,
not in a browser tab.
The desktop program is an extra, optional way into the same VetiCloud panel. It is more stable than a browser tab because it avoids the browser’s typical mishaps, and when the internet fails, reception and the consult room keep working for up to 3 days.
- Windows and macOSon Windows without administrator rights, on a Mac with an Apple or Intel processor
- Up to 3 daysof working without internet since the last connection to VetiCloud
- One clinic accountthe same data and the same work on workstations with the program and in the browser
A browser is a tool for everything: email, banking, search and a dozen tabs open at once. On the reception computer, where several people sit during the day, small mishaps unrelated to the program itself happen easily, such as a waiting room tab closed by mistake or an extension installed long ago for something else entirely. And when the internet provider has an outage, no cloud program will open in a browser.
The VetiCloud program for Windows and macOS opens the same panel in its own window, without tabs or an address bar, and browser extensions have no access to it. Everything that works in the browser works the same here. The program is the clinic’s choice, not a requirement: some workstations can use the browser and others the program, and the clinic’s work looks the same on each of them.
How it works
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01
One window, no accidents
The program has no tabs, so the panel does not disappear with a tab closed by mistake. Starting it again brings back the open window instead of opening a second one, and visit notes with unsaved changes hold up closing the program.
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02
Updates without interrupting work
A new version downloads in the background and installs by itself when the computer is idle for a moment, or when the program is closed. After installation the program returns to the same page of the panel.
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03
A shared reception computer
Changing who is at the shared computer means signing out from the menu and signing in to your own account. The program can also sign out by itself after anything from a few to several dozen minutes of inactivity, when reception steps away from the desk.
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04
Working without internet
When the internet goes down, the program has the diary for the coming days, the waiting room and patient records to hand, stored securely on the computer. Reception admits the patient, the vet writes up the visit, and changes are sent by themselves when the connection is back.
A connection outage in the middle of consultations
Tuesday, 10:40, three owners in the waiting room, and the internet provider has an outage. The program switches to working offline: reception sees the diary and the waiting room, admits a dog with otitis and creates a record for a new patient together with the owner. The vet writes up the history and examination, adds a drug from the price list and takes the payment. The receipt for this visit prints once the internet is back. At 12:15 the connection returns, and the morning’s visits and payments go to VetiCloud, where every workstation in the clinic can see them.
Questions and answers
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Do I have to install the program to use VetiCloud?
No. The panel works in the browser just as before, and the program is an extra option for workstations where the clinic wants more stability and the ability to work offline.
Does the desktop program work without internet?
Yes, for up to 3 days since the last connection. Without the network the diary, the waiting room, patient records with visit notes and taking payments work. The receipt and the prescription are issued once the connection is back.
Who can sign in without internet?
People who signed in on that computer with internet access in the last 30 days. Others can sign in once the connection is back.
Does the program have to be updated by hand?
No. A new version installs by itself when the computer is idle or when the program is closed, and unsaved visit notes postpone the installation. After restarting, the program opens the same page.
Do workstations with the program and with the browser work together?
Yes. It is one clinic account and the same data, so a visit saved in the program at reception is visible in the browser in the consult room next door. The team works the same way, whatever the workstation.
Where can I download the VetiCloud desktop program?
In the clinic owner panel, on the “VetiCloud app for your computer” card, you will find installers for Windows and macOS.
See it with examples from your clinic.
In the demo we will show you this feature on your own scenarios and answer your team’s questions.
The plan depends on the number of people in your team, and the essentials of clinic work are in every plan. How much veterinary software costs